HP Accredited Technical Associate (ATA) - Connected Devices - Only 4 Days

Why

Seven reasons why you should sit your course with Firebrand Training

Find Out How We Help You To Learn New Skills Quickly

  1. You'll be ATA Connected Devices certified in just 4 days. With us, you’ll be ATA Connected Devices trained in record time
  2. Our ATA Connected Devices course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass ATA Connected Devices first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn ATA Connected Devices faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying ATA Connected Devices with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 70.652 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Firebrand's courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Think you are ready for the course? Take a FREE practice test to assess your knowledge!

What

Learn how to install, configure, and upgrade client systems. The HP Accredited Technical Associate (ATA) – Connected Devices certification proves that you can design, implement, and support IT systems.

Get your HP ATA - Connected Devices certification in just four days and learn industry-standard client technologies, including:

  • The planning and designing of common desktop virtualisation
  • Mobile computing and traditional PCs
  • Thin clients
  • Cloud infrastructures for businesses

You'll also troubleshoot and perform repair and replacement procedures for client systems using the HP six-step troubleshooting methodology.

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Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a Certification Guarantee. Pass first time or train again for free (just pay for accommodation, exams and incidental costs). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

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1. Explain and recognise industry-standard client technologies and their implications on customer needs

1.1 Describe and recognise common desktop virtualisation technologies and products

  • Describe the concept of desktop virtualisation and virtual machines

1.2 Describe and recognise mobile computing technologies and their implications on customer needs

  • Describe and contrast between tablet, netbook, and phone form factors and their implications on customer needs
  • Describe the difference between x86 (Atom-based) and ARM-based architectures, including processor and memory requirements
  • Describe the process to sync mobile devices to PCs
  • Describe mobile device network connectivity
  • Describe the need, security capabilities, and requirements for mobile PCs

1.3 Describe and recognise traditional PC technologies and their implications on customer needs

  • Describe and contrast desktop, notebook, and tablet form factors and their implications on customer needs
  • Identify the installed processor and its attributes
  • Describe and recognise the differences between various memory types
  • Describe common PC storage technologies
  • Explain and recognise the typical accessory bus technologies, including USB, FireWire®, and other devices (SCSI)
  • Recognise the type of network interface in the system and describe the performance implications, including Ethernet 10/100/1000/10Gb, Wi-Fi ABGN, GSM/CDMA, POTS (dial up), and PAN
  • Recognise and describe common PC video technologies, including display types, resolution, and touch technology

1.4 Describe and recognise thin client technology and solutions

  • Describe the elements of a thin client solution (terminal approach and virtualisation approach only)
  • Describe desktop virtualsation technologies

1.5 Describe and recognise cloud technology as it relates to client solutions

  • Describe the concept of “user state” and what it means to maintain “state” across a number of devices
  • Describe the mechanisms to synchronise “user state,” including data storage and synchronisation (mail, calendar, POP, IMAP)
  • Describe the mechanisms that will provide an unified/integrated view of data from multiple sources (e.g., across various local data folders, websites, and applications) through a single application (such as calendars, contacts, and messaging)
  • Contrast between local apps, online apps, and hybrid apps (e.g., Office, Office365, Google™ docs, OpenOffice)
  • Describe the commonly available vertical applications (e.g., Salesforce.com and QuickBooks online)
  • Identify and describe the common client operating systems and built-in applications

2. Plan and design client solutions for SMB customers

2.1 Consult with an SMB customer to assess their business and technical needs and create a plan for a client solution

  • Gather and analyse customer business requirements (including existing assets, standards, and strategies), determine what business problems the customer is trying to solve, and anticipate current or future business problems that the customer may not be considering
  • Plan for user requirements based on user characteristics, locations, and usage patterns (power users, administrators, etc.)
  • Determine which form factors are appropriate to a particular role (desktop, laptop, netbook, tablet, etc.)
  • Plan for network connectivity requirements—LAN, Wi-Fi, WWAN, POTS (dial up), PAN
  • Plan for management and security requirements, including asset security, user security, and data security
  • Plan for printing requirements based on user/job requirements and the implications on the print infrastructure
  • Plan for cross-platform interoperability issues, including file sharing, printing, and application and file-level compatibility
  • Plan for data archiving, data storage, and retrieval

2.2 Design a client solution to meet the customer needs identified in the planning stage

  • Use appropriate tools to sise and validate a given situation, including HP website, white papers, QuickSpecs, and IT Resource Center
  • Select the client platforms to be used—selection criteria includes application availability mobility and data security
  • Design a business continuity strategy

3. Install, configure, and upgrade client solutions for SMB customers

3.1 Create pre-installation checklist

  • Describe safety precautions, including personal and data safety, electrical shock protection, and ESD protection
  • Assess and implement acceptable environmental conditions, including physical surroundings, thermal conditions, humidity considerations, and magnetic interference

3.2 Set up a new PC (hardware)

  • Install and upgrade system and accessory components
  • Verify UPS and overload and ground considerations from planning documents
  • Configure BIOS, including identifying BIOS version, accessing BIOS, and configuring BIOS features

3.3 Install the OS (operating system)

  • Restore HP factory software image
  • Describe OS and driver recovery media
  • Describe and use media to install factory image (QuickRestore)
  • Install operating system from OS media
  • Install OS-specific drivers
  • Configure user profile settings
  • Install and configure applications

3.4 Set up a new mobile device

  • Activate the device with the carrier
  • Set up user profile

3.5 Set up a thin client

  • Install peripherals
  • Customise and configure according to specs
  • Reset thin client image to factory defaults

3.6 Configure management tools and resources

  • Automated admin tasks
  • Describe how to create a standard PC software image/profile, including making, testing, and replicating

3.7 Conduct user training, handoff, and performance tuning

  • Documentation, support information
  • User customisation

4. Troubleshoot and perform repair/replacement procedures for client solutions for SMB customers

4.1 Troubleshoot common client issues using the HP 6-step troubleshooting methodology

  • Gather information on the problem
  • Evaluate data to determine the problem
  • Develop an action plan to resolve the issue
  • Execute the plan
  • Test if the fault has been resolved using appropriate tools
  • Implement preventive measures by taking necessary steps to ensure the problem does not reoccur

4.2 Describe how to best use support resources

  • Evaluate service-level agreement (SLA)
  • Recognise which contact method to use based on priority and urgency—contact methods include phone, email, Web, channel services network, instant support
  • Know which information to have and where to find it before you call
  • Recognise when to escalate

5. Perform

5.1 Perform change management and version control

  • Configure and update system software
  • Configure hardware

5.2 Perform backups

  • Describe the various backup procedures, test restores
  • Perform Imaging/ghosting

5.3 Perform administrative and maintenance tasks

  • Describe how to start/stop/restart system services
  • Understand and describe how to load/unload device drivers
  • Understand and describe how to manage disks, partitions, and file systems, and recover from failures
  • Manage client solutions with HP and industry-standard resources

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We’ll prepare you for, and test you in, the following exam:

  • Exam HP4-A01 - HP Accredited Technical Associate (ATA) – Connected Devices

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Interested? See prices or call +33 (0) 181 22 44 68

Included:

  • HP official course material including practice exam.

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Accelerated Learning Programmes include:

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • On site testing ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Transportation to/from designated local railway stations
  • Examination Passing Policy

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Firebrand goes digital

We’re currently migrating from printed to digital courseware. Some courseware is already available in digital, while other books remain in printed form. To find out if this course is digital, call us on +33 (0) 181 22 44 68.

There are several benefits of easy-to-use digital courseware: downloads are immediate, and you’ll always have your courseware available wherever you are. You won’t need to wait for a printed book to be delivered before you start learning – and it’s better for the environment. You can choose to download the courseware to your own device, or borrow one of ours.

Considering a Microsoft course? Always have the most up-to-date Microsoft digital courseware with ‘Fresh Editions’. This gives you access to all versions of digital courseware – you’ll receive updates and revisions of your textbook, at no charge, for the life of that course.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMI, GIAC, CREST and CISSP CBK Review. Exam vouchers may also not be included for Apprentices and will require a separate purchase by an employer due to Education and Skills Funding Agency guidelines.
  • *** On site testing is not included for our PMI, GIAC, CREST, CSX Practitioner or ITIL Managers and Revision Certification Courses
  • **** Accommodation not included on the CISSP CBK Review Seminar

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Interested? See prices or call +33 (0) 181 22 44 68

To ensure that you pass your exam and become an HP Accredited Technical Associate you should have a CompTIA A+ or a Microsoft MTA Certification and between 18-24 months experience with HP kit.

Unsure whether you meet the prerequisites?

Don’t worry - we’ll discuss your technical background, experience and qualifications to determine whether this accelerated course suits you.

Just call us on +33 (0) 181 22 44 68 and speak to one of our enrolment consultants.

Firebrand is an immersive environment and requires commitment. Some prerequisites are simply guidelines; you may find your unique experience, attitude and determination enables you to succeed on your accelerated course.

Interested? See prices or call +33 (0) 181 22 44 68

When

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Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 70.652 students and asked them all to review our Accelerated Learning. Currently, 96.75% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


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"A great introduction to Agile."
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"Tutor tailored the course to the trainers specific needs. Asked us what we wanted to take away from the course, and added what he could into the course."
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